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In line with Government regulations, we have now been able to start to re-open our venues and we’re delighted to welcome you back!

Our Roadmap to Re-opening shows our plan for re-opening more venues and re-starting more activities in the coming weeks and months.

As always, the safety of our members and staff is our highest priority.  On re-opening, the same high safety standards will remain in place in each centre, so customers and staff can return to centres with confidence.  

We ask customers to keep up the support that they showed last year by wearing face masks/coverings when moving through the centre or when spectating. 

We’re confident in our ability to minimise the risk of infection and keep our members and staff safe.

We have enhanced cleaning procedures to ensure the highest standards of cleanliness and disinfection and will have stringent social distancing measures to create a safe environment for you.

We are also asking members and staff not to visit the centre if they feel unwell or have Covid-19 symptoms and there will be clear signage to reflect this.

What are your enhanced cleaning and safety procedures?
Staff and members will both have a responsibility for creating a clean and safe environment for everyone.  We’ve implemented:

  • Training: Our staff have undertaken cleaning training including Covid-19 awareness and Infection Control.
  • Sanitisation stations: Hand sanitisation will be compulsory when entering the centre and stations will be located throughout for access to sanitisation and equipment cleaning supplies
  • Protection: We have installed plastic protective shields at reception desks and will be providing PPE for our staff in line with Public Health England (PHE) recommendations
  • Enhanced cleaning process: Our team will be carrying out regular cleaning and disinfection regimes throughout the day and we’re asking members to support this by cleaning each piece of equipment before and after their workout.
  • Increased cleaning hours: The centre and equipment will be sanitised regularly throughout the day and will be deep cleaned every night when the centre closes.  Deep cleaning will also take place between every session ready for customers attending the next session slots.

What social distance measures are in place?

  • Social distancing signage: This includes floor markers showing where to stand and where relevant, directional signs indicating one way systems.
  • Pre-booked sessions: All activities must be pre-booked.
  • Modified capacities for all activities: We will be limiting how many people will be able to use the gym, swimming pool and group exercise classes at any one time.
  • Equipment: Gym equipment will be spaced for social distancing.
    There will be no swimming equipment available for use. If you wish to use a noodle or float then you must bring your own.
  • Swim session booking: The pool will be spaced for social distancing with Adult Lane Swimming sessions available only. All swim sessions will need to be pre-booked.
  • Workout classesStudio capacity will be reduced for group exercise classes to adhere to social distancing. When you’re waiting for your class, please follow social distancing rules and clear the studio space as quickly as you can when the class has finished.
  • Shorter classes: Classes will be between 30 and 45 minutes, to allow time for cleaning and to allow members to leave the studio safely.
  • Fewer lockers: Lockers will be available but the number will be reduced to ensure that there is an appropriate distance between them. We ask customers to limit the number of personal belongings that they bring to the centre to help to reduce the number of people in the changing rooms, and where possible please arrive dressed ready for your session.
  • Fewer showers and cubicles: Where possible, we ask that people shower at home after their activity.

 Do I need to wear a facemask/covering in the centre?

Face masks/coverings are required when moving through the centre or spectating including reception, pool area and viewing gallery, changing rooms and any spectator areas*.
Following Government and leading industry guidance, face masks/coverings are not required when participating in exercise. Please continue to follow social distancing and sanitisation measures that are in place in these areas.
*exemptions apply http://ow.ly/knoR50BpfG1

Is there a time limit on my visit?
Gym sessions are set in 90 minutes time slots (75 minutes at Littleborough Sports Centre) and swimming sessions will vary in length depending on the activity.

You can attend multiple sessions in one day i.e. gym and a swim, but ALL sessions must be pre-booked.

During the latest lockdown, we have worked on a new upgraded online booking system to make it easier for members and customers to book.  To start online booking, register here

In between sessions, staff will carry out full sanitisation of areas before the next session starts.

Why are fitness classes not currently available?
Group exercise classes and organised indoor sport returns in step 3 of the Government’s roadmap to reopening.  This means that we are unable to run all group exercise classes and badminton and table tennis sessions until 17 May (at the earliest).  We will stay up to date with Government guidance and keep you updated about activities returning in the coming weeks.

Do I still need to book my sessions?
Yes, all sessions must be pre-booked.

During the latest lockdown, we have worked on a new upgraded online booking system to make it easier for members and customers to book.  Book your sessions here

If you have not yet registered to book online, register here

Are changing rooms and showers available?
The changing rooms are open but to adhere to social distancing, showers and lockers are limited.  We encourage you to shower and get changed at home if possible. 

Please note that the changing rooms at Littleborough Sports Centre will be closed.Please limit your personal belongings and only use a locker if absolutely necessary.

Unfortunately, hair dryers are unavailable.

Do I need to wear a facemask/covering?
Face masks/coverings are required when moving through the centre or spectating including reception, pool area and viewing gallery, changing rooms and any spectator areas*.

Following Government and leading industry guidance, face masks/coverings are not required when participating in exercise. Please continue to follow social distancing and sanitisation measures that are in place in these areas.
*exemptions apply http://ow.ly/knoR50BpfG1

 

I’m not a member, can I still book sessions and attend?
Absolutely, you don’t need to be a member to use the centres and take part in activities.

Currently, all users must have a card to gain access.  Sign up for a Your card here and choose ‘I’m new’ to start.

You’ll then need to pre-book ALL activities.

During the latest lockdown, we have worked on a new upgraded online booking system to make it easier for members and customers to book.  To start online booking, register here

What do I do if I can not attend the session that I have booked?
Please cancel your booking to make the space availabel for another person.  To do this, please go into your online bookings account, select the class that you are unable to attend and click ‘cancel’.

Can I attend a gym and swim session on the same day?
You can attend multiple sessions in one day i.e. gym and a swim, but ALL sessions must be pre-booked.  Please note there may be a gap in between sessions to allow our team to sanitise areas.

Why do I have to book for a gym and/or swim session?
To ensure that both our members / customers and staff are safe whilst in the centres, we are following the leisure industry and government guidelines to ensure social distancing.  We need to monitor the number of people in the centre at any one time, and for test and trace purposes, we need to have a log of who has attended the centre.

Why can’t I book my usual fitness class?
Group exercise classes and organised indoor sport returns in step 3 of the Government’s roadmap to reopening.  This means that we are unable to run all group exercise classes and badminton and table tennis sessions until 17 May (at the earliest).  We will stay up to date with Government guidance and keep you updated about activities returning in the coming weeks.

 

I’m not ready to return yet.  Can I freeze my membership?
As we emerge from lockdown and work in line with the Government’s roadmap to re-opening, we appreciate you may not be quite ready to restart your membership with us.

If you would prefer to keep your membership frozen until group exercise is allowed to resume indoors (17 May at the earliest), the Government restrictions end (21 June at the earliest) or until vaccinations have been administered, members are able to freeze for up to 3 months free of charge.

Full details can be viewed here

I have a question about my membership.  Who do I contact?
Please send details of your enquiry to membership@link4life.org
Please remember to include your name and the centre that you are a member at.

What do I do if I have lost my card?
If you have lost your card you will need to visit the leisure centre to get a replacement card.