We know that at times, our members may need to pause their membership. You can freeze your membership, free of charge, for a minimum of 1 month and a maximum of 3 months.
To do this, please follow the instructions below.
Freeze your membership: if you pay by monthly direct debit
If you pay by monthly direct debit, simply click on the button below.
- Please enter your reference number – which can be found on your bank statement (example shown below)
2. Please enter your postcode
3. Click Login
4. Freeze your membership
Freeze your membership: if you have made an annual payment
If you have paid up front, in full for an annual membership. please email firstname.lastname@example.org and one of our team will place your membership on hold.