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Terms & Conditions: Swim Academy

  1. The swimming lesson scheme is a continuous programme with a two week closure for Christmas. Lessons will not normally be scheduled on Bank Holidays. Due to the ongoing nature of the swimming programme we cannot guarantee lessons on any particular day or time.
  2. Your Trust will endeavour to provide consistency in the teachers delivering lessons; however, there may be occasions when this is not possible. All teachers covering lessons will have necessary qualifications to deliver the relevant sessions.
  3. When a swim lesson cannot be provided due to a swim teacher absence, Your Trust will endeavour to give as much notice as possible of any cancellation. Refunds of fees will only be given if a swim lesson cannot be provided.
  4. The lessons are not transferable or refundable except as stated in the T&C’s.
  5. Your lessons may be suspended at the discretion of Link4Life following a written request where:
    5.1 Injury or illness prevents participation.
    5.2 A medical condition not falling within 5a prevents participation and a medical certificate is produced.
    5.3 Your Trust cannot guarantee upon return that there will be an appropriate space in a lesson for your child on their return.
  6. Your Trust accepts no liability for breach of its obligations under this agreement, where that failure is attributed to:
    6.1 The fault of the parent or pupil.
    6.2 A third party unconnected with the provision of services under this agreement.
    6.3 Events which neither the swim programme nor its suppliers could have foreseen or forestalled even if it had taken all reasonable care.
  7. Safety is of the highest importance and any child who behaves in a disruptive manner may be asked to sit out of the lesson.
  8. Your Trust reserves the right to amend direct debit payments; a 1 month advance notification will be given.
  9. A monthly fee is payable either by direct debit or credits purchased cash at reception with a minimum of 10-credits purchased at any one time. The fee includes tuition, swim & spectator (one month’s notice is required in writing to Your Trust on cancellation of swim membership after the minimum agreement term).
  10. Pupils should use the toilet and shower before entering the pool.
  11. Parents should refrain from entering poolside to speak to the swimming teacher and any query or complaint must be made via reception and/or email swimacademy@link4life.org
  12. Replacement/alternative lessons will not be granted for lessons missed because of holidays or other commitments.
  13. Children under the age of 8 years must be supervised at all times by a parent or guardian.
  14. All viewing must be done from the spectator gallery.
  15. All children attending lessons must wear an appropriate coloured swimming hat based on the level of lesson attended.
  16. No jewellery must be worn.
  17. Pupils must not enter the pool hall more than 5 minutes prior to their lesson time and then only if the swimming teacher or lifeguard are present on the poolside.
  18. Your Trust integrates all pupils regardless of ability/disability, into its main stream swimming lessons.
  19. It is advisable to use lockers provided via reception and a 1.00 refundable deposit is required.
  20. Your Trust via Debit Finance Collections must be updated as soon as possible with any change of contract or bank details by contacting 01908 422007
  21. These Terms and Conditions may be changed at any time, under the discretion of Your Trust.